FAQS
Who created the Life & Me App?
The Life & Me App was created by an amazing team of passionate professionals dedicated to having a positive impact on humanity. With expertise in AI, mental health, and user experience, our team combines technology and empathy to provide meaningful support and promote well-being for everyone.
How do I get started with Life & Me?
Join Life & Me here: https://app.lifeand.me/signup_page/sign-up
Is Life & Me appropriate for all ages?
Life & Me is for users aged 18 and up.
What can Life & Me help with?
Life & Me can help with everything from a bad day to a major life decision, and all points in between. You can build self-awareness by journaling, set goals for personal improvement, and chat with our Al Lumi to gain insight on anything you need help with from overcoming fears, to understanding family issues and meeting generational challenges.
How is Life & Me different from other personal wellness apps?
Life & ve differs from other personal wellness apps in two major ways.
First, unlike other apps with lack dimension, Life & Me helps with more than one thing at a time. Improve habits and yourself with just one app.
Secondly, Life & Me is built around a powerful Al with a uniquely trained LLM, informed by millions of anonymized therapeutic conversations.
How can I upgrade to the paid version of Life & Me?
To upgrade to the paid version of Life & Me, follow these steps:
Click on your profile picture in the header.
Select “Subscribe” from the menu.
Click “Start Now” on the plan you wish to choose.
Go through the subscription payment process to complete your upgrade.
This will give you access to all the “Plus” features of Life & Me.
Can I use Life & Me offline?
Life & Me requires an internet connection to access its full features, including Al-driven support and real-time updates.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. There are no long-term commitments, and you can manage your subscription directly through your account settings. If you need any assistance, our support team is always here to help!
What technology was used to make the Life & Me App?
Life & Me leverages cutting-edge LLM and NLP technologies, backed by years of experience in mental support from our team. Built on a secure, cloud-based infrastructure, it is designed to scale and support millions of users while prioritizing privacy and data protection. Our goal is to create the best emotional support chatbot ever, offering a safe and personalized experience for everyone.
Will I be talking to a chat bot if I use the Life & Me App?
Yes! Life & Me features an Al-powered chatbot designed to provide emotional support, guidance, and personalized insights. While you’re interacting with a chatbot, it’s built to feel engaging, empathetic, and truly supportive.
How is my data used?
Your data is used to improve your experience with the app by enhancing the AI chatbot’s accuracy, empathy, and responsiveness. It helps us maintain context from past conversations, enabling more personalized support. All data is handled securely and responsibly, following strict privacy and data protection standards, and is only used to improve the service, never shared with third parties without your consent.
Are AI chats recorded?
Yes! AI chats are securely recorded to maintain awareness of past conversations, allowing the chatbot to provide the most relevant and effective support. By leveraging advanced AI and data science best practices, we continuously enhance the chatbot’s accuracy, empathy, and responsiveness, ensuring it evolves to better support you over time.
How can I delete my data?
Please contact us at admin@lifeand.me
Is my payment information secure?
Yes! Your payment information is securely handled using industry-standard encryption and trusted payment processors, ensuring your data remains protected at all times.
What is Life and Me?
Life and Me is a digital wellness startup based in Burlington, Canada whose app provides users with tools to support mental wellness, tactics to improve their emotional intelligence, and solutions that build self-awareness and foster generational change.
What is Certified Listener’s Society?
Certified Listeners Society (CLS) is a federal not-for-profit organization built by a community of people dedicated to providing early-stage emotional support to anyone who needs it. They help people navigate the challenges of our lives, with early-stage and real-time interventions.
As the non-profit arm of Life and Me, anonymized CLS conversations inform th uniquely trained LLM powering our AI.
Where can I send press inquiries?
For all media and press inquiries, please contact Life and Me via this form.
Where can I find investor information?
To learn more about Life & Me, please visit https://lifeand.me/about-us/
If you are interested in investing in Life & Me, please contact us via this form.
Who are the founders of Life & Me?
Life & Me was founded by Alejandro Cuellar in 2024, out of desire to overcome the challenges of his youth and break the cycle of generational dysfunction.
He began with listeners. Since 2019, the non-profit he founded, Certified Listener’s Society, has been providing emotional support to anyone who needs it.
Those listeners have supported more than 1.5 million people. Now their anonymized conversations create an LLM that will train our AI to support millions more.
Because Alejandro decided helping people once isn’t enough. To break cycles, you need real change. You need preventative personal wellness.
What countries does Life & Me operate in?
Life and Me operates out of Canada, with a remote team based around the world.
The Life & Me app is currently available in English for internet users globally.
Interested in working with Life & Me?
We’d love to hear from you! Contact our leadership team via this form.
What is Generational Awareness
Generational awareness refers to the understanding and recognition of the different characteristics, values, experiences, and perspectives that distinguish one generation from another.
What is the Generational Cycle of Dysfunction?
The generational cycle of dysfunction refers to patterns of unhealthy behaviours, traumas, and coping mechanisms that are passed down from one generation to the next within families or communities.
How does anthropology shape Life & Me?
Life & Me applies cultural and social anthropology to help users explore how their values, beliefs, and societal influences shape their daily lives, relationships, and decision-making.
How does Life & Me integrate behavioural science with anthropology?
Life & Me combines insights from anthropology, psychology, and behavioral science to provide a holistic approach to self-improvement. The app helps users understand not only what they do but why they do it.
What are ‘North Stars,’ and why does Life & Me use them?
North Stars represent fundamental human values that guide decision-making across cultures. Life & Me helps users identify their personal North Stars to understand what truly matters to them and align their actions accordingly.
Your life, your journey. Get started today with Life & Me.
