Privacy Policy
Effective Date: January 1st, 2025
1. Introduction Life and Me of Canada Inc. “Life and Me,” “we,” “us,” or “our”. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
By accessing or using Life and Me, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
2. Information We Collect
We collect the following types of information:
a. Personal Information – We collect data that can identify you directly or indirectly, such as your name, email address, and phone number. Additionally, we may collect certain demographic details e.g., age range, language preference, and region. to personalize your experience. You will have control over what personal data you provide.
b. Usage Data – We collect information about how you interact with our website and services, including IP addresses, device identifiers, browser types, and pages visited.
c. Cookies and Tracking Technologies – We use cookies and similar tracking technologies to enhance user experience and analyze site traffic.
d. User-Generated Content – When you interact with our platform, such as through journals, chatbot conversations, and habit-tracking features, we may collect and store this data.
3. How We Use Your Information
We use the collected data for the following purposes:
a. To Provide and Improve Services – We use data to personalize recommendations, improve AI-generated insights, and enhance user experience.
b. AI Model Training – We may use anonymized and aggregated data to train and improve our AI models. Personal identifiers are removed to ensure privacy.
c. AI Memory & Personalization – Our AI is designed to enhance your experience by remembering key details e.g., previous interactions, and preferred wellness topics. This allows for a more personalized and seamless service.
- You Control Your Data: Users can review, update, or delete stored information at any time.
- Privacy by Design: We do not sell your data, and AI memory is limited to improving your experience.
- Optional Data Collection: You can use the service with minimal personal information, though providing details may enhance your experience.
d. Security and Fraud Prevention – To detect, prevent, and address security concerns, fraudulent activities, or policy violations.
e. Legal Compliance – To comply with legal obligations and enforce our Terms of Service.
4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share data in the following circumstances:
a. With Service Providers – Third-party vendors assisting us with hosting, analytics, and AI model development may access anonymized or aggregated data.
b. Legal Requirements – If required by law, we may disclose personal information to comply with legal processes or enforce agreements.
c. Business Transfers – In the event of a merger, sale, or acquisition, personal data may be transferred to the new entity.
5. Your Rights and Choices
a. Access and Correction – You may request access to or correction of your personal data.
b. Opt-Out of AI Training – If you do not wish your anonymized data to be used for AI training, you can opt-out by contacting us at trustandsafety@lifeand.me
c. Cookies and Tracking – You can adjust browser settings to refuse cookies or use tracking prevention features.
d. Account Deletion – You may request account deletion, which will result in the removal of personal data subject to legal obligations.
6. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
7. International Data Transfers
As a global service, your data may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws.
8. Changes to This Privacy Policy
We may update this policy from time to time. We encourage you to review it periodically. Continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Life and Me of Canada Inc.
5500 North Service Rd Suite 3001
Burlington ON Canda L7L 6W6
By using Life and Me, you acknowledge that you have read, understood, and agreed to this Privacy Policy.